How It Works
Video call with an expert
Using your mobile device, get on-demand video access to an experienced plumber, electrician or heating/air specialist. You’ll work together on the call to find the issue and a solution.
- No expensive trip fees, video diagnoses are $19.99
- Calls typically last 15 – 20 min
- Available every day, 7am – 7pm
- Virtual Home Repair Experts have 15+ years of experience
Receive your diagnosis
Following the call, your pro will provide a summary of your diagnosis and a price to have Anew fix the problem. For complex repairs, we’ll send someone to your home – at no additional charge – to confirm the diagnosis.
- Prices are good for 30 days
- Your $19.99 is credited to repairs through Anew
- All payments handled online
Finish the job
Start by selecting a one-hour repair window that works for you. A licensed in-home pro will review the repair summary, gather all the right parts & tools, and arrive ready to fix it fast.
- Repair workmanship for plumbing and electrical is guaranteed for a year, while heating/cooling is guaranteed for 90 days.
- Convenient one-hour repair windows
- Available every day, 8am – 6pm
- Always ready with face masks & shoe coverings