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How It Works

Video call with an expert

Using your mobile device, get on-demand video access to an experienced plumber, electrician or heating/air specialist. You’ll work together on the call to take a look at what’s going on and get personalized next steps.

  • No expensive trip fees, video calls are free
  • Calls typically last 15 – 20 min
  • Available Monday – Friday, 7am – 7pm, and Saturday-Sunday, 10am – 7pm
  • Virtual Home Repair Experts have 15+ years of experience

Start my Video Call

Anew how it works video call with an expert screenshot

Receive your call summary

Following the call, your pro will provide a written summary, including recommended next steps and an estimated price range for the work if applicable. You’ll then have the option to schedule an in-home appointment through Anew.

Finish the job

Start by selecting a one-hour appointment window that works for you. A licensed in-home pro will review the call summary, gather all the right parts & tools, and arrive ready to help you out, fast.

  • Repair workmanship for plumbing and electrical is guaranteed for a year, while heating/cooling is guaranteed for 90 days.
  • Convenient one-hour appointment windows