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Virtual help for your home.

Connect with a friendly home expert on a video call for advice about general repairs, HVAC, plumbing, electrical and appliances.

Talk to a Virtual Expert

See our experts in action!

How It Works

Save money & time with video chat.

  • Hand selecting plumbing from the Anew app services menu
  • Smart phone displaying a Anew home repair expert providing consultation
  • A woman making home repairs herself and a Anew repair technician coming to perform a home repair job
  1. Connect with an expert
  2. Show us your issue over video
  3. Get advice & recommendations

See what people are saying!

"That was an experience! Anew made it easy"

See what others are saying

Home Repairs Simplified

"I am highly satisfied. I could not believe how easy it was. I was blown away by how knowledgeable the tech was. He gave me lots of great information on what I can do as well as what I may need to get done immediately by a tech." Tomitra M.

Fix Your Issue Fast

"I would use it again. I had a dinner party planned for tonight and would have been in trouble if I would have had to wait on a plumber to come out and do what was easily fixed by the call." Karen S.

Expert Support You Can Trust

"Todd had the heart of a teacher, patience of a saint, and knowledge of a highly skilled master electrician. I'm flabbergasted by what we were able to accomplish just over video!" Justin E.

Save Time & Money

"The website was very easy and user friendly. Nothing complex about it. It was cheap enough to make it definitely worth it." Debra W.

Very Helpful

"I would definitely use it again in the future, very helpful for all homeowners." Camille S.

Get Answers Quickly

"I was satisfied because it was simple and gave me the answer that I was looking for quickly." Shannon H.


  • Anew allows you to connect with friendly and experienced home experts to provide help and advice for almost all your home repair, maintenance, and renovation needs. Whenever you have a question, just get on a video call with a virtual pro, show them your issue, and get answers, DIY guidance, cost estimates, and repair recommendations instantly.

  • Just some of the things Anew is great for:

    • General advice for repairs and renovations
    • Help understanding the severity of home issues
    • Second opinions on contractor estimates
    • Help kicking off a DIY project
  • Anew experts have a minimum of 15+ years of professional experience in plumbing, electrical, HVAC or handyman services.

  • Anew experts are available Tuesdays – Friday 9am – 6pm and Saturdays 9am – 3pm.

  • Anew is free for your first virtual call!

  • No. If you do not have Nationwide insurance, you can still use Anew.

  • It’s fast, straightforward and accurate. Watching videos and reading articles can take hours and can still leave you with unanswered questions. Our friendly Virtual Experts can provide on-the-spot answers and advice for almost all your general home repair, HVAC, plumbing, electrical and appliance needs, including:

    • General advice for repairs and renovations
    • Help understanding the severity of home issues
    • Second opinions on contractor estimates
    • Help kicking off a DIY project

Meet our experts

HVAC & Plumbing Pro
Vince E.
HVAC & Plumbing
Experience: 40 years
""My background is in heating, cooling and plumbing residential service industry for the past 40 years, and I carry a Master’s License in these fields.""
Bryan Patton
Bryan P.
Licensed HVAC Technician
Experience: 30 years
""I am a licensed HVAC contractor in the state of Texas with over 30 years’ experience in the HVAC industry.""
Electrical Expert
Todd S.
Licensed Electrician & Electrical Engineer
Experience: 37 years
""I'm licensed in 5 states and a senior member of the Institute of Electrical and Electronics Engineers.""
Plumping Expert - 60 years experience
Allen S.
Retired Master Plumber
Experience: 60 years
""Master plumber (retired). 60+ years experience, residential, commercial, and industrial plumbing/pipefitting.""
Electrical Expert
Ken S.
Experience: 42 years
""I've been a Licensed Master Electrician for 42 years and an Electrical Contractor for 31.""
Electrical Expert
Tom C.
Experience: 45 years
""I'm a Journeyman Electrician in the state of Minnesota. Married to an RN for 30 years with seven kids, three dogs and one cat.""
Electrical Expert
Jason B.
Experience: 29 years
""Licensed Master Electrician, Problem Solver, and Project Manager / Estimator""

Serving Georgia, Ohio and Pennsylvania

Tuesday - Friday 9am - 6pm ET
Saturday 9am - 3pm ET
Sunday: Closed

Map of Anew service locations

Our relationship to Nationwide Insurance

Anew is a part of the Nationwide family of companies. So that means as an Anew user, you’ll get the credibility and reliability of a Fortune 100 company dedicated to treating customers with extraordinary care.

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